Terms of use

These terms of use govern access to and use of the globeasy.io website. They apply to anyone who visits it.

Browsing the website means you accept these terms. If you do not accept them, please do not use it.

The website is published by Globeasy SAS, a simplified joint-stock company (SAS) with a share capital of €1,000, registered with the Paris Trade and Companies Register under number 905 296 620, with its registered office at 6 rue d'Armaillé, 75017 Paris, France.

The identity of the publication director and the hosting provider's details are set out in the legal notice.

The website is available free of charge to anyone with an internet connection. Connection and equipment costs remain your responsibility. You do not need an account to browse the website or send a request.

Globeasy makes every effort to keep the website available at all times, but cannot guarantee it. Access may be suspended, in particular for maintenance or updates, or in the event of force majeure.

The website presents activities, excursions and trips offered in the destinations covered by Globeasy. It lets you send a booking request, which follows three steps:

• The request. You choose an activity, a date and the number of participants, and leave your contact details. Sending a request does not constitute a booking.
• The confirmation. Globeasy checks availability with the local partner, then confirms or declines your request. If it is confirmed, you receive the total amount and a payment link.
• The payment. The booking becomes final once payment is received. You then receive a confirmation email.

Activities are carried out by independent local partners. The cancellation terms specific to each activity are shown on its page.

Globeasy may decline a request, in particular if the partner is unavailable or if the information provided is incomplete.

Globeasy takes great care over the information it publishes: descriptions, durations, prices and availability. This information may nevertheless change depending on the season, the weather or the constraints of local partners.

Photographs illustrate the activities and are not contractual. Visuals generated by artificial intelligence are labelled as such.

Only the information set out in the confirmation sent by Globeasy is binding on the parties.

Payment is made online by bank card, through the secure Stripe payment solution. It complies with the European Payment Services Directive and includes strong authentication by your bank.

Globeasy has no access to your card details: they are collected and processed directly by Stripe. The payment link is valid for a limited time.

The information you provide in the request form (name, email address, phone number, preferred date, number of participants, special request) is used to process your request. Globeasy processes it as data controller, for the performance of pre-contractual measures and of the contract (Article 6(1)(b) GDPR).

Retention periods, processors and how to exercise your rights are detailed in the privacy policy.

Cookies that are strictly necessary for the website to work do not require your consent. Audience measurement cookies are only set after you consent, through the banner shown on your first visit. You can change your mind at any time.

The elements of the website (structure, text, photographs, visual identity, logos, graphic elements and software) are protected by intellectual property law. They belong to Globeasy or its rights holders.

Any reproduction, representation, adaptation or use, in whole or in part, without prior written permission, is prohibited and constitutes infringement under Articles L335-2 et seq. of the French Intellectual Property Code.

Globeasy uses reasonable means to ensure the accuracy of the information and the proper functioning of the website. It cannot be held liable for temporary unavailability of the website, improper use of the website, or events beyond its reasonable control.

Globeasy's liability for the performance of booked services is governed by the legal provisions applicable to its business.

The website may contain links to third-party websites and services, including WhatsApp. Globeasy does not control their content and is not responsible for it.

Globeasy may change these terms at any time. The applicable version is the one online when you visit the website. The date of the last update is shown at the top of this page.

These terms are governed by French law.

In the event of a dispute, an amicable solution is sought first: please write to us first. If no solution is found, and in accordance with Articles L611-1 et seq. of the French Consumer Code, you may use a consumer mediator free of charge.

Globeasy is finalising its membership of a consumer mediation scheme. The mediator's details will be published on this page as soon as the membership is signed.

Failing an amicable resolution, the French courts have jurisdiction under the ordinary rules of law.

For any question about these terms, write to us at hello@globeasy.io