Frequently asked questions

Pick your excursion, choose your dates and travelers, then send your request. Our team confirms availability within 24 h and sends a secure payment link.

No. In this first version you send a booking request with no payment. You only pay once availability is confirmed.

Yes, up to the capacity shown on each excursion. For larger groups, reach out on WhatsApp and we'll arrange everything.

Never. The price you see is the price you pay. Everything included is listed on each excursion page.

Payment methods can vary from one activity to another. Payment can be made by card through our secure link, or in cash on site, depending on the excursion. The terms are confirmed to you when your booking is confirmed.

Flexible cancellation: the terms depend on the activity. You will find the detailed cancellation terms on each excursion.

If an excursion is cancelled for safety reasons, we offer you another date or a full refund.

Yes, all our local guides speak at least French or English, often both.

It depends on the excursion: each page details exactly what's included, transfers among them.