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GLOBEASY · PRIVACY

Privacy policy

Last updated: 9 September 2026
01

Data controller

Globeasy SAS is the controller of the data collected on this site. For any question about your data, you can contact us directly.

Controller

Globeasy SAS

Registered office

Paris, France

Data protection officer

support@globeasy.io

02

Data we collect

We only collect the data needed for your booking request and for the service to work properly:

  • Identity & contact : name, email, phone number.
  • Request details : destination, dates, travelers, messages.
  • Payment : handled by Stripe. We never store your card data.
  • Technical data : IP address, device type, pages viewed (analytics).
03

Purposes & legal basis

  • Handle your booking request · performance of the contract.
  • Reply to your messages · legitimate interest.
  • Send booking-related emails · performance of the contract.
  • Measure site audience · your consent.
04

Data sharing

Your data is never sold. It is shared only with trusted processors, strictly for the purposes above:

Stripe

Secure payment

Mailjet

Transactional emails

Supabase

Database

Vercel

Hosting

Sentry

Error monitoring

Google Analytics

Analytics (with consent)

05

Retention

  • Requests & bookings : 3 years after last contact.
  • Accounting records : 10 years (legal obligation).
  • Analytics : 13 months maximum.
06

Your rights

Under the GDPR, you have the following rights over your data at any time:

  • Access
  • Rectification
  • Erasure
  • Portability
  • Objection
  • Restriction of processing

To exercise them, email us at support@globeasy.io. We respond within 30 days at most.

07

Cookies & trackers

Only strictly necessary cookies are set by default. Analytics cookies are enabled only after your consent, through the dedicated banner, and you can change your choice at any time.

08

Security

We apply appropriate technical and organizational measures: encrypted connections (TLS), encryption at rest, environment isolation and access logging, to protect your data against any unauthorized access.

09

Contact & complaints

A question about your data? Email us at support@globeasy.io. You also have the right to lodge a complaint with the CNIL (cnil.fr).

We stay easy to reach.

Email us or message on WhatsApp, answer within minutes.

hello@globeasy.io

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